CUSTOMER FEEDBACK

WHAT OUR CUSTOMERS SAY…

  • “In recent months, the Empire Group has 3D printed 63 parts for our wind tunnel testing program. Despite the requested short lead times, I was very pleased when each set of parts arrived on time or a day earlier. The quality of the parts were excellent. I am grateful that your fantastic service enabled our team to be successful with this project.“

    Stewart-Haas Racing

  • “Empire’s ability to make high quality prototypes with rapid turnaround times has been critical to our success in the early stage, iterative design process. I continue to be impressed by the breadth of their capabilities from crude expedited parts to high quality painted and polished components. I know I can trust Empire to have the attention to detail to produce exactly what I imagine, and I look forward to a continued partnership.”

    Product Development Engineer | Sage Product Development, Inc.

  • “We received the prototypes today and are blown away. The digital renders were exciting, but having the physical parts bring it to a whole new level. The attention to detail, forethought into the assembly, and overall effectiveness of the design iteration process are very appreciated.”

    Entrepreneur | Preddio Technologies, Inc

  • “I would like to commend your organization for all the great work you have done to support our project. Deliveries on time and great quality and customer service!”

    Project Manager | Bridgemedica

  • “The technology you guys offer may be available other places, but the expertise, attentiveness, speed, and advice are not; they make going to Empire an easy choice.”

    Product Development Engineer | Saint Gobain

  • “I wanted to share some positive insight into your team. Over the last 8+ months that we have been working together, I wanted to share that I have been very impressed with the customer service we have received. We do not see this often, especially so proactively as your team provides. The team continues to impress me with timely responses, lead-time commitments, and unprecedented customer service. I hope this message serves as a note to commit more work to Empire from the engineering team and continued success.”

    Engineering Program Manager | Cogmedix

  • “Every time someone asks me how Particles Plus was able to revolutionize the particle counting industry, I tell them "through great partners." The Empire Group was one of those partners for us and helped us beyond expression by getting us high-quality prototype parts, at an affordable price, with incredible turnaround times. In addition, your Team helped us improve our overall product design. All the thanks go to you and your Team.”

    President | Particles Plus

  • "Rapid turnaround, prompt responses, essential contributions to meeting our deadlines. Very much appreciated. We are particularly impressed with the close tolerances and great running fits, including gears. Thanks again and we look forward to a continuing development relationship with your team at Empire Group."

    Head of Development | Hello Tomorrow, Inc.

  • “Empire quickly and effectively took us from a digital model to a realized prototype. The technique and care to every detail on the product helped us gain confidence in our partners and potential investors, but more importantly our users. Since we primarily work in low-income countries, it was extremely important to provide something that was well designed, crafted with care, and is completely affordable. Empire’s care for their craft and ability to work under very tight deadlines gave us a prototype that delivered to these needs.”

    Project Manager | Nuway, LLC

  • "I just wanted to say thank you to you and your team for a great effort on that last project. The client received the parts yesterday and was very satisfied with the result. It makes me feel better as a designer to know that you guys are always there to deliver on some intense deadlines without sacrificing intent."

    Industrial Designer | Ximedica

  • "Nice job on the model. The paint job looks amazing. Bordering on perfect - Thanks!"

    Industrial Designer | Product Insight

  • "The demo was a big hit at our event last week. One of our co-workers mentioned he was afraid that it looked so ‘product-like’ that some people may mistake it as an actual product and not just a demo model. His fear was realized as one attendee asked us how the product uptake had been since it launched. Again, thanks for the great work helping bring things to life!"

    Senior Industrial Designer | Cambridge Consultants

  • "I'm very excited about the work that you’re doing. I'm also very impressed with Empire's growing abilities. It's great to have you guys on the Bose Team."

    Program Manager | Bose Corporation

  • “Just wanted to let you know that I received the (Multi Jet Fusion) MJF parts and they look and function great!”

    Design Engineer | Shea + Latone

  • “Package received. Immediate impression: AWESOME !”

    CEO | Cauzway, LLC

  • “I want to thank you and your team for all the hard work and attention to detail getting all our parts done the last two weeks. We were able to receive the last parts from your courier in time to get them to our meetings with customers today and tomorrow. So getting it all done in time – as quoted was a huge help and enabled us to meet our deadlines.”

    Final Forge, LLC

  • “Beautiful model! This is why I go to Empire. The team from Ireland was very pleased with the model. Please thank the Empire team that worked on the parts they really are fantastic.”

    Head of Hardware Engineering | HealthBeacon

  • “The parts have been built into our system and look/function great. Thanks for the good product.”

    Engineer | 3D Fortify

  • “I'd like to thank you for the work you provided for us. Our CAD designer said the files were beautifully put together and that you guys went above and beyond, thanks again.”

    Co-Founder | FLKR

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